Refund Policy

Return, Refund and Cancellation Policy -MyChamp11

If there’s ever an error in the servIf there’s ever an error in the services offered by MyChamp11, we’re committed to doing right by our users. A refund of the Entry Fee may be processed within 7 to 10 working days in the original payment method after proper review and verification.

Always thoroughly check the rules for participation and each game before starting.

We may not cancel your registration once you initiate the process. If there is any problem with our end or the associated payment gateway, we will certainly consider the situation. We will not only cancel the registration but also initiate the refund entry fee within the stipulated time peroid.

If we ever have to cancel your participation in any game or contest on MyChamp11, don’t worry! Your Entry Fee will be credited back to your account shortly, so you can easily use it to join other exciting contests.

We always try to provide the best service to our users. If you paid using the credit cards, the amount will be credited to the original ones at the time of purchase. If you made payments through payment gateways, you would get a refund on the same account.

Every user should utilize their MyChamp11 account balance within 365 days. Any unused amount remaining after this period may be forfeited by MyChamp11. If you need to withdraw your balance beyond 365 days under exceptional circumstances, our team will scrutinize and at the sole discretion of MyChamp11.